United States Secret Service: Review of Organizational Change Efforts

November 2016 – The leadership of the U.S. Secret Service has initiated a multi-pronged effort to address concerns and begin transforming the agency.  To assess progress and expected effectiveness of actions underway, the Secret Service requested that the National Academy of Public Administration (the Academy) conduct an independent review of recent enhancements to its organizational management and business support functions in response to  recent recommendations from the Department of Homeland Security’s (DHS) Protective Mission Panel (PMP), the House Committee on Oversight and Government Reform’s (HOGR), and several DHS Inspector General investigations and reports.

Performance Accountability, Evidence, and Improvement: Reflections and Recommendations to the Next Administration

October 2016 - A new bipartisan working paper authored by former senior U.S. Office of Management and Budget (OMB) officials Dr. Shelley H. Metzenbaum and Robert J. Shea, entitled Performance Accountability, Evidence, and Improvement: Reflections and Recommendations to the Next Administration, outlines six practices that should be used at all levels of government to improve effectiveness, as well as five recommendations for how the next Presidential Administration can build upon established successes in government and learn from past challenges.

Postal Regulatory Commission: Strategic Planning Development Support

August 2016 - The Postal Regulatory Commission (Commission) is an independent agency that has exercised regulatory oversight over the Postal Service since its creation by the Postal Reorganization Act of 1970, with expanded responsibilities under the Postal Accountability and Enhancement Act of 2006.   The Commission has five Commissioners and four operating offices, including the Office of Accountability and Compliance, the Office of the General Counsel, the Office of Public Affairs and Government Relations, and the Office of the Secretary and Administration.

A Framework to Strengthen Governance

March 2016 - The National Academy of Public Administration’s December 2015 annual meeting raised a number of key issues facing public administrators in coming years. KPMG collaborated with the Academy to highlight some key findings and takeaways from that meeting. 

Federal Leaders Digital Insight Study 2016

February 2016 - The Federal Leaders Digital Insight Study, conducted by the National Academy of Public Administration (the Academy) in collaboration with ICF, is an annual report designed to survey Federal Leaders' perspectives about the pace with which the government is adopting, applying, and leveraging technological advancements in service to its constituencies.