Singleton Beryl McAllister, Chair. Partner, Patton Boggs, LLP. Former General Counsel, U.S. Agency for International Development; Counsel, Shaw, Pittman, Potts & Trowbridge; Partner, Reed, Smith, Shaw & McClay; Senior Counsel, Committee on the Budget, U.S. House of Representatives; Judicial Law Clerk to Jack E. Tanner, U.S. District Court for the Western District of Washington; Special Assistant to Congressman Mickey Leland; Legislative Director to Congressman William H. Gray, III; Assistant Director, TransAfrica, Inc.; Legislative Assistant to Congressman Parren Mitchell.

Fernando Burbano. Assistant Secretary, Bureau of Information Resource Management, and Chief Information Officer, U.S. Department of State. Former Director of Computer and Communications Systems, National Library of Medicine, National Institutes of Health; Director, Office of Information Resources Management, Peace Corps; Vice President of Technical Services, Advance Management, Inc; senior technology management positions with the federal government and private industry.

Gail Christopher. Executive Director, The Institute of Government Innovation, JFK School of Government, Harvard University; Former Co-Chair, Advisory Board, Alliance for Redesigning Government, National Academy of Public Administration; National Director and Creator, Americans All K-12 National Multicultural Educators Training Program; Associate for Development and Program Design, School of Divinity, Information and Services Clearinghouse, Howard University; National Director and Principal Architect of the National Reclaim Our Youth Violence Prevention Program; Executive Director, Family Resource Coalition of America. Member of Vice-President Al Gore's Advisory Commission on Customer Service.

Mary R. Hamilton. Executive Director, American Society for Public Administration. Former positions with U.S. General Accounting Office: Director of Operations, Program Evaluation Division; Director of Operations, General Government Division; Director of Quality Management; Regional Manager, New York Regional Office; Assistant Regional Manager, New York Regional Office; Group Director, Science and Technology, Program Analysis Division. Former Manager, Energy Policy Department, BDM Corporation.

Barry White. Director, Government Performance Projects, Council for Excellence in Government. Former positions with U.S. Office of Management and Budget: Deputy Associate Director, Education, Income Maintenance, and Labor; Chief, Education Branch; Budget Examiner, Employment and Training Programs. Former Director, Office of Policy, Planning and Evaluation, Food and Nutrition Service, U.S. Department of Agriculture; Special Assistant to the Secretary, U.S. Department of Labor; Director, Elementary and Secondary Education Analysis, Office of Planning and Budget, U.S. Department of Education.

ACADEMY STAFF BIOGRAPHIES

Myra Howze Shiplett is the Director of the National Academy of Public Administration's Center for Human Resources Management. Prior to joining the Academy in 1999, Ms. Shiplett spent more than 30 years as a federal executive working for both the executive and judicial branches of the federal service. Her federal positions included Assistant Director for Human Resources and Statistics for the federal judiciary; Director of Administration for the Federal Housing Finance Board; Associate Director for Passport Services and Associate Director of Human Resources at the Department of State; Assistant Director for National and International Affairs with the Office of Personnel Management and Director of Personnel for the Federal Trade Commission.

Kenneth Hunter is a Senior Consultant to the Academy and was formerly Deputy Director of the Academy's Center for Human Resources Management. He held numerous executive-level positions with the U.S. Department of State, including deputy assistant secretary for passport services, where he directed all U.S. passport operations and managed a staff of 1,000 employees. He also served as the State Department's deputy assistant secretary for personnel and executive director of the Foreign Service Institute. Prior to joining the State Department, he was director of personnel at the Federal Trade Commission.
J. William Gadsby is Director, Management Studies, National Academy of Public Administration; project director on several recent Academy studies. Former Senior Executive Service; Director, Government Business Operations Issues, Federal Management Issues and Intergovernmental Issues, General Accounting Office.

William P. Shields is Chief Operating Officer of the National Academy of Public Administration; Adjunct Professor of Government, American University. Former Director of Communications, and Program Associate, Management Studies Program, National Academy of Public Administration; Program Coordinator and Research Assistant, American University; Mayoral Writer, Executive Office of the Mayor of Providence, Rhode Island.

Mary Lou Lindholm is President, Lindholm & Associates and a Senior Consultant to the National Academy of Public Administration. Prior to retiring from the federal service she was Associate Director for Employment, US Office of Personnel Management; Director, Organizational Development and Redesign, US Office of Personnel Management; Associate Director for Administration, US Office of Personnel Management; Director of Personnel, US Office of Personnel Management; Personnel Officer/Deputy Director, National Capital Service Center, US Department of Labor.

Michael A. Doaks is a consultant for Dennison Associates Inc., based in Washington, D.C., where he provides program administration and management assistance to organizations throughout the United States. He has more than 25 years of experience as a public manager and program administrator. Prior to joining Dennison Associates, Mr. Doaks served as Executive Director of the Prince George's County Maryland Department of Housing & Community Development.

Pam Farr is President & Chief Operating Officer, The Cabot Advisory Group LLC; Board member, GuideOne Insurance Company; former Senior Vice President of Human Resources, Marriott Lodging, Marriott International, Inc.; former member Presidents' Committee on Employment of People With Disabilities; and former Board Member, Equal Employment Advisory Council (EEAC).

Greg Keller is the President, Kopler Strategies; Consultant, Lindholm & Associates; Consultant, National Academy of Public Administration; Director, Workforce Restructuring Office, US Office of Personnel Management; Program Manager, Voluntary Separation Programs, Workforce Restructuring Office, US Office of Personnel Management; Business Development Consultant, Internet Office Solutions and Services, eCommerce Industries, Inc.

Elaine L. Orr is a management consultant for government and nonprofit organizations, and has served as a senior consultant to the Academy for 16 years. She is the former director of the international audit liaison function at General Accounting Office (GAO), and GAO evaluator for intergovernmental and human resource management programs.

Janice Warden is a management consultant specializing in organizational effectiveness issues. Prior to her retirement from federal service she was the Deputy Director, National Partnership for Reinventing Government; Deputy Commissioner of Operations, Social Security Administration (SSA); Deputy and Associate Commissioner for Disability, SSA; Director, Field Operations, SSA; Deputy Associate Commissioner for Program Evaluation, SSA; Associate Commissioner for Governmental Affairs, SSA; Assistant Regional Commissioner-New York Region-SSA Disability Program.

Catherine Garcia is Research Assistant, National Academy of Public Administration.

Mark Hertko is Research Assistant, National Academy of Public Administration.

Martha S. Ditmeyer is a Program Associate, National Academy of Public Administration, Management Studies. Former staff member of the Massachusetts Institute of Technology and of the Communications Satellite Corporation, Washington, D.C. and Geneva, Switzerland.

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