The House Appropriations Subcommittee on Commerce, Justice, Science and Related Agencies mandated this study in response to growing concerns about the loss of American jobs overseas.
Congress asked the National Academy to gather the facts about off-shoring and make recommendations to address issues raised. This was the third of three National Academy panel reports from a comprehensive review of services off-shoring.
This report addressed four critical questions that frame much of the debate about services off-shoring:
Within this report, the panel recommended that: